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Terms of use

Any order of an article on our site implies the consultation and the prior acceptance of the present general conditions of sale below.

Rule n° 1 - Objects

The general conditions of sale described below detail the rights and obligations of the company LA TIMONERIE and its customers in the context of the sale of the goods present on the site. Any order made on our site implies the unreserved adherence of the Purchaser of these general conditions of sale.
The consumer is expressly informed that these objects are old and used

Rule n° 2 - Products

The characteristics of the products offered for sale are presented in every product. The photographs do not fall within the contractual field, and the company can not be held liable if mistakes have been made. All the texts and images presented on the site of the company LA TIMONERIE are reserved, for the whole world, in the title of the royalties and intellectual property, and their reproduction, even partial, is strictly prohibited. And manufacturers are used only for identification purposes.

Rule n° 3 - Confirmation of order

Anyone wishing to acquire an object on the site is made by email or telephone. The confirmation of the order will be made by return of email which includes all the elements of the order and the right of withdrawal of the client.This confirmation takes the place of acceptance. The price is firm. Shipping charges are the responsibility of the buyer. The recorded data are proof of the nature, content and date of the order. This is archived by us under the legal conditions and deadlines.

Rule n° 4 - Terms of payment

The payment of the orders is made by check, Paypal or bank transfer.

Rule n° 5 - Customer relations - After sales service

For any information, question or complaint, the customer can address itself from Monday to Friday, by email or using the form contact on this webiste, or by phone 0(33)2 98 41 79 11 - 0(33)6 59 62 67 24

Rule n° 6 - Satisfied or refunded

In accordance with articles L. 120-20, the customer has seven clear days from the delivery to return the product, the return costs being charged to him. It is then refunded the price of the product in the month of receipt of it However, products returned without their original packaging, incomplete, damaged or soiled are neither taken back nor reimbursed.

Rule n° 7 - Delivery arrangements

We deliver in France and worldwide. Products are delivered to the address indicated by the consumer via an email.
All our items leave our premises in perfect condition with Insurance and AR. They are packed with care and well protected in appropriate packaging. The customer must inform the carrier or the factor of any anomaly on the package (casse, houses, crushing etc.) on the package, and if necessary refuse the parcel.
The exchange of any product declared damaged during transport, without any reserve being issued on receipt of the package, can not be taken care of.
As with any shipment, it may be delayed or the product gets lost. In such a case, we contact the carrier to start an investigation. All efforts are made, as long as necessary, to find this package.
We can not accept any responsibility for the longer delivery times caused by the carrier, in particular in case of product loss, bad weather or strike.

Rule n° 8 - Protection of personal date

All the data you entrust us are in order to be able to process your orders and to inform you of offers and innovations.
By virtue of Act No. 78-17 of 6 January 1978 relating to data processing, files and freedoms, you have the right to rectification, consultation, modification and deletion of the data you have communicated to us.

Rule n° 9 - Liability

THE TIMONERIE can not be held responsible in the event of a connection failure, site failure or presence of virus.
THE TIMONERIE can not be held responsible in the event of damage due to misuse of an article.